Processing & Shipping

Processing & Shipping Info

Thank you so much for shopping with Generations Collective Boutique! We’re a small, family-run business made up of three generations of women, and we’re so grateful for your support. Here’s what you need to know about how we handle orders:

Processing Time

• Orders are processed within 2–5 business days.

• During sales, holidays, or high-volume times, please allow the full 5 business days for processing.

• Custom and made-to-order items may take a little longer to prepare.

Shipping Info

• Shipping time begins once your order has been processed.

• We ship using various carriers depending on your location and order type.

• A tracking number will be sent to your email as soon as your order ships.

Local Pickup

• Local pickup is only available for custom orders such as personalized tumblers, shirts, keychains, and other made-to-order items.

• If your order qualifies, you’ll see the local pickup option at checkout and will be notified when it’s ready.

Lost or Delayed Packages

• Once your order has been handed off to the shipping carrier, we are not responsible for delays or lost packages.

• If your tracking shows “delivered” but you haven’t received it, please contact your local carrier first.

• Still need help? We’re happy to assist however we can.

Need Help?

Have questions or concerns about your order?

Email us anytime at: generationscollective3@gmail.com

We’re always here for you and want you to love every piece you order from us!