Return & Exchange Policy

Return & Exchange Policy at Generations Collective Boutique, we want you to feel confident and happy with your purchase! If something isn’t quite right, we’re happy to accept returns within 7 days of receiving your item—and we’ll even cover the return shipping!

Eligibility for Returns:

Timeframe: Items must be returned within 7 days of delivery.

Condition: Items must be unworn, unwashed, and in original condition with tags attached.

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us at generationscollective3@gmail.com within 48 hours of delivery with photos, and we’ll make it right!

Non-Returnable Items: Snacks, treats, hygiene products (soaps, lotions, etc.). Worn, washed, or used items, final sale, or clearance items, custom or personalized orders.

How to Start a Return: Email us at generationscollective3@gmail.com with your order number and reason for return. We’ll send you a prepaid shipping label so you can return your item at no cost. Once we receive and inspect the item, we’ll issue a store credit or exchange (no cash refunds).